1. Data Controller
MAGROS PETCARE, S.L.
Avenida de la Libertad, Nº 14, 5ª Planta, Camargo, Cantabria, Spain
Email: info@magrospetcare.com
Phone/WhatsApp: +34 665 409 341
2. Purpose of Data Processing
At MAGROS PETCARE, S.L., we process the information provided by users in order to:
- Respond to inquiries or requests for information.
- Manage commercial relationships with customers, suppliers, and partners.
- Send marketing communications about our super premium pet food products (for dogs and cats), offers, and updates — only when express consent has been given.
We will not use your data for purposes other than those specified above.
3. Legal Basis
The legal grounds for processing your personal data are:
- Consent of the data subject (Article 6.1.a of the GDPR).
- Execution of a contract or pre-contractual measures (Article 6.1.b of the GDPR).
You may withdraw your consent at any time without affecting the lawfulness of prior processing.
4. Data Retention
Personal data will be retained for as long as a commercial or contractual relationship exists or for the time necessary to comply with legal obligations, tax requirements, or to defend potential claims.
5. Data Disclosure
Data will not be transferred to third parties unless required by law or for compliance with legal or contractual obligations.
If external service providers (e.g., hosting, email marketing, CRM) access your data, they will act as Data Processors under written confidentiality agreements and in full compliance with GDPR regulations.
6. Rights of Data Subjects
You have the right to:
- Access your personal data.
- Request rectification of inaccurate or incomplete data.
- Request erasure (“right to be forgotten”).
- Request restriction or objection to processing.
- Request data portability in a structured, commonly used format.
To exercise your rights, you may contact us at:
📧 info@magrospetcare.com
You must include a copy of your ID or any valid identification document to verify your identity.
7. Data Security
MAGROS PETCARE, S.L. applies appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.
We continuously monitor and update our systems to ensure compliance with data protection and cybersecurity standards.
8. Marketing and Communications
If you have provided consent, you may receive information about Magros Eternity products, nutritional advice for pets, promotions, or updates.
You can unsubscribe from marketing communications at any time through the link included in every email or by contacting us directly.
9. International Data Transfers
We do not transfer personal data outside the European Economic Area (EEA).
In the event that such a transfer is necessary, it will be carried out in full compliance with GDPR and using appropriate safeguards.
10. Updates to this Privacy Policy
MAGROS PETCARE, S.L. reserves the right to modify this Privacy Policy at any time to reflect changes in legal, technical, or business requirements.
The updated version will always be available on our official website.
Last updated: October 2025